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Blocking the card using the GSM-Banking service

If you lose your ProCredit Bank card you can block it yourself if you have the GSM Banking application on your mobile phone.

Send one of the following two messages from the phone number you use in connection with GSM Banking to the number 4682 (for Ukrainian cell phone providers only, unavailable in roaming).

If you know the number of the payment card to be blocked, you should send the message

BLOCK****

(where **** are the last four digits of the card number)

NB: the last four digits of the card number are reflected in the SMS received from number 4682.

If you do not know the number of the payment card to be blocked, you should send the message

BLOCK

(In this case all of your cards with GSM Banking will be blocked, including the ones issued by the bank but not yet received by you.)

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After the card(s) has been blocked, you will receive the following notification on your mobile phone "BLOKIROVA PROSHLA USPESHNO" [Your card(s) has been successfully blocked] from the number 4682.

If there is a malfunction during the process of blocking a payment card(s), you will receive the following notification: "BLOKIROVKA NEUSPESHNA, POVTORITE POPYTKU" [Your card(s) was not successfully blocked - please try again] from the number 4682.

The reverse operation (unblocking a card) is not available. Please visit your bank branch to initiate the issuance of a new payment card connected to your account. The fee schedule can be found on the bank’s website.

Updated on 05.01.2018 17:42:03
Created by Boldendeavours
e-Bankingx